Sunday, 5 February 2012
A mobile governance strategy must underpin the use of mobile technologies at work
A mobile governance strategy must underpin the use of mobile technologies at work
By Horace Chow, Vice President & General Manager, North Asia region, Sybase | Aug 15, 2010
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PrintToday’s increasingly sophisticated devices, such as the Apple iPad and its myriad of available business applications, are causing IT managers to ask the question, "When will it become one of the primary platforms we need to manage and support?"
That time may be coming faster than you think. On 31 May, Apple announced that iPad sales had topped two million in less than 60 days, a sales milestone that took nearly three months for the iPhone, according to Apple. In late May, the iPad became available internationally, making it a truly global mobile phenomenon.
Those iPads are already off the launch pad and headed to work. In a March 2010 survey conducted by Zogby International for Sybase, 52.3 per cent of those interviewed noted that if they had an iPad, they would conduct work on the device.
And 50 per cent of the respondents thought devices such as the iPad and other smartphones would make them "somewhat more productive" at work, while almost a quarter of respondents (24.9 per cent) thought they would be "much more productive."
With its portability, long-lasting battery, and easy-to-read screen size, the iPad has great potential in industries where mobility is key, such as insurance and health care. The iPad’s larger screen could be the game-changer when users need immediate access to patient records, customer data, case histories and more.
Network Newcomers
For this mobile revolution to occur, IT has to first allow enterprise data to exist on the device in a secure manner. While smartphones are well understood by most IT departments, the iPad is a newcomer.
As more users bring the iPad and other personally owned devices to work, IT suddenly will notice that it suddenly has a variety of handheld units constantly connecting to an internal network that simply is not equipped to deal with the collective demand of bandwidth-hungry applications.
More importantly, an IT department without a governance plan for mobile tools has no way to ensure whether these devices are even authorised to access network resources.
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